Is Identity Fraud Quietly Costing You Thousands?
Fraud isn’t just a Fortune 500 problem—it’s a growing threat to small and midsize professional service firms right here in the Chicago metro. Whether you’re running a law firm in…
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Chicagoland Businesses: Are You Protected Against This Rising Cyber Scam?
Just when your company’s cybersecurity feels under control—bam!—a new threat hits the scene. If your business operates in the Chicago metro area, pay close attention. There’s a sophisticated phishing scam…
Searching in Windows 11 is about to get easier… for some
How many times have you tried searching for a file, only to forget what you called it? You know it’s there. You remember writing it—maybe even roughly when. But when…
Beware these free tools – they may be hiding ransomware
Ever needed to quickly convert a file—say, from a Word doc to a PDF—and found yourself Googling for a free tool to do it? It seems harmless enough. A quick…
The Hidden Costs Of Waiting: Why You Can’t Afford To Delay Your Windows 10 Upgrade
If your business is still using Windows 10, it’s time to start planning — because the clock is ticking. On October 14, 2025, Microsoft will officially end support for Windows…
This tiny tweak to Teams will make meetings smoother
Have you ever sat in a Microsoft Teams meeting and found yourself gritting your teeth every time someone said, “Next slide, please”? You’re not alone. If your business runs a…
Your Vacation Auto-Reply Might Be A Hacker’s Favorite E-mail
You’re packing for a well-earned summer getaway. You set your out-of-office message: “Hi there! I’m out of the office until [date]. For urgent matters, please contact [coworker’s name and email].”…
Overconfident employees: Your hidden cyber security threat?
You trust your team. They’re smart, capable, and they’ve been around long enough to know better than to click on suspicious links or open sketchy attachments. They’ve heard of phishing.…
7 Questions You Should Be Asking Your IT Provider Every Quarter (But Probably Aren’t)
For professional service firms across Chicagoland — from Naperville to the North Shore — technology isn’t just a tool. It’s the backbone of your operations. But if your only interaction…
Could automation save you from spreadsheet headaches?
Spreadsheets have been a go-to business tool for decades. They’re familiar, flexible, and let’s face it—there’s a certain satisfaction in getting that one tricky formula to finally work. But here’s…
Out Of Office, Out Of Luck: What Happens When Your IT Breaks While Everyone’s On Vacation?
It’s a quiet June morning in Chicagoland. Half your team is on vacation. The rest are working remotely — maybe from a lake house in Michigan or a café in…
Shadow IT: How Employees Using Unauthorized Apps Could Be Putting Your Business At Risk
Your employees might be the biggest cybersecurity risk in your business – and not just because they’re prone to click phishing e-mails or reuse passwords. It’s because they’re using apps…
Is Your Printer The Biggest Security Threat In Your Office?
If we asked you to name the biggest cybersecurity threats in your office, you’d probably say phishing e-mails, malware or weak passwords. But what if we told you that your office printer…
Increasing business efficiency with Microsoft 365 Copilot AI agents
AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed…
The Fake Vacation E-mail That Could Drain Your Bank Account
Planning a vacation this year? Make sure your confirmation e-mail is legit BEFORE you click anything! That’s right, summer is right around the corner and cybercriminals are exploiting travel season…
10 Developer habits that can stop software attacks
A new study reveals that cybersecurity checklists often fall short when it comes to preventing real-world software hacks. But don’t fret. In this article, we explore in detail 10 practical…
The Dark Side Of Chatbots: Who’s Really Listening To Your Conversations?
Chatbots like ChatGPT, Gemini, Microsoft Copilot and the recently released DeepSeek have revolutionized how we interact with technology, offering assistance with almost every task imaginable – from drafting e-mails and…
Hackers Might Not Ransom You Anymore – They’ll Just Extort You Instead!
Think ransomware is your worst nightmare? Think again. Hackers have found a new way to hold your business hostage – and it may be even more ruthless than encryption. It’s…
The Make-Or-Break Factor Failing Business Owners Often Miss
When it comes to running a business, most owners consider aspects like quality customer service, reliable products or services, and closely monitored P&Ls as reasons for company success or failure.…
What Happens To Your Applications When Windows 10 Support Ends?
Mark your calendars: October 14, 2025 – the day Windows 10 officially reaches its end of life. After this date, Microsoft will no longer provide security updates, bug fixes or…
A Rising Threat Every Business Owner Needs To Take Seriously
Business e-mail compromise (BEC) is quickly becoming one of the most dangerous cyberthreats businesses face. While these scams have challenged organizations for years, the introduction of advanced AI tools has…
Cybercriminals Love Tax Season – Here’s How To Protect Your Business
As tax season approaches, businesses are focused on preparing financial documents, filing returns and meeting tight deadlines. Unfortunately, cybercriminals see this busy season where business owners and employees are preoccupied…
Spring-Clean Your Computer Network
Spring is finally here, which means it’s time to spring-clean. While you’re busy decluttering your office and organizing files, don’t forget your IT systems deserve a refresh too. A “spring-clean”…
A quick guide to defending against browser security threats
From simple Google searches to accessing online work platforms, employees encounter various cyberthreats, including phishing attacks and malware. These vulnerabilities can jeopardize both sensitive business data and employee safety. To…
Tired of AI? 5 Ways to minimize AI interactions in Windows and your browser
Artificial intelligence (AI) is rapidly becoming a staple of modern technology, with Microsoft integrating Copilot into Windows and Google enhancing search results with AI-generated answers. While these advancements aim to…
5 Things your SMBs should consider before buying antivirus software
Small or medium-sized businesses (SMBs) are prime targets for cyberattacks, but choosing the wrong antivirus software can leave you vulnerable. With so many features and price points to sift through,…
Mastering Outlook in Microsoft 365
Are you using Outlook in Microsoft 365 to its full potential? With so many powerful features, it’s easy to overlook tools that can make a big difference. This guide highlights…
Optimizing hybrid team productivity with power video conferencing
The rise of hybrid work necessitates a strategic approach to virtual collaboration. While video conferencing provides a fundamental connection point for distributed teams, maximizing productivity and engagement requires advanced tools…
The Chicagoland Small-Business Owners’ Guide to Online Safety in 2025
Each year, many small businesses in the Chicagoland area fall victim to cyberattacks that result in financial losses, reputational damage, and operational setbacks. But here’s the good news: implementing a…
Cloud computing trends for Chicagoland SMBs to watch out for in 2025
Why Chicagoland SMBs Should Embrace Cloud Computing in 2025 In 2025, cloud computing will continue to be a game-changer for businesses of all sizes, particularly small and medium-sized businesses (SMBs)…
3 Easy ways for Chicagoland SMBs to purchase Microsoft 365 Copilot
Unlock the Power of AI for Your Chicagoland SMB with Microsoft 365 Copilot Are you ready to leverage the power of Artificial Intelligence (AI) for your small or medium-sized business…
The small-business owners’ guide to online safety in 2025
Each year, many small businesses fall victim to cyberattacks that result in financial losses, reputational damage, and operational setbacks. But here’s the good news: implementing a few key cybersecurity resolutions…
5 online holiday shopping safety tips
While online shopping is much more convenient than navigating densely packed shopping centers, it also brings its own set of challenges. Cybercriminals exploit the increased online traffic and shoppers’ eagerness…
Google Cloud vs. Microsoft Azure: Which platform is best for your business?
Choosing the right cloud provider can make or break your business operations, and between industry leaders Google Cloud and Microsoft Azure, this decision isn’t easy. Each cloud solution brings unique…
Unleash the hidden power of Task Manager in Windows 11
Go beyond the basics with this in-depth guide to Windows 11’s Task Manager. Uncover hidden features, learn advanced troubleshooting techniques, and gain expert control over your system’s performance and resource…
Choosing the most suitable VoIP system for your small business
Communication is crucial to business success, and Voice over Internet Protocol (VoIP) systems have changed how organizations manage their communication. For small businesses, the right VoIP system offers cost efficiency,…
5 Common reasons behind laggy mobile internet and how to fix them
It can be extremely frustrating to experience laggy mobile internet, especially when you rely on your device for work, entertainment, and staying in touch with loved ones. But by identifying…
How to secure your webcam on Windows PCs
Webcam hacking has become a serious issue in recent years. Hackers can gain access to your webcam without your knowledge, allowing them to monitor your activities, record private conversations or…
Maximizing the potential of your fleet of Android tablets
As the popularity of Android tablets grows in the business landscape, particularly for mobile employees, concerns around device management also increase. This guide aims to equip business owners and managers…
Does unified communications impact business growth?
For many businesses today, unified communications (UC) is a game-changer. By streamlining communication processes, UC has the power to revolutionize business communication systems, resulting in reduced costs and numerous other…
How to conquer desktop clutter in minutes
The ever-growing pile of icons and documents littering your desktop can feel like an insurmountable mountain, casting a shadow over your productivity. But did you know that conquering clutter doesn’t…
Top design trends for small-business websites in 2024
Animations, personalized content, and compelling storytelling are powerful tools for small businesses to capture attention, boost engagement, and ultimately drive conversions. Explore how to utilize these trends effectively in your…
NIST-recommended guidelines for passwords
Weak passwords and bad password management habits continue to be significant cybersecurity threats, jeopardizing the integrity of critical data and systems. Recognizing this risk, the National Institute of Standards and…
From clock-watchers to efficiency champions: Transforming your team
Do you ever feel like your team is constantly chasing deadlines? By adopting the right approach, you can empower your staff to manage their workloads effectively, allowing them to focus…
Tips to identify and remove malicious Android adware apps
The plethora of apps on the Google Play Store can unfortunately expose your Android devices to malicious programs, specifically adware. These intrusive applications not only bombard users with unwanted advertisements,…
How hackers can infiltrate your systems
While technology empowers us in many ways, it also opens up vulnerabilities that can be exploited by malicious actors. When breaching your systems, hackers will typically look for the path…
Understanding virtualization and cloud computing
Virtualization and cloud computing are both transforming the IT landscape, but they do so in distinct ways. If you’re unsure what each technology does, don’t fret. We’ll delve into their…
Unleash productivity and security with Microsoft Edge’s cutting-edge tools
Gone are the days of viewing browsers as mere utilities. Microsoft Edge redefines the business browsing experience, offering a comprehensive suite of features designed to boost employee engagement, optimize information…
Navigating VoIP costs beyond the monthly fee
Tired of sky-high phone bills and outdated systems? Voice over Internet Protocol (VoIP) promises clear calls, advanced features, and significant savings. But before you jump on the bandwagon, it’s crucial…
Navigating Windows 11: Ways to optimize for faster operations
Whether you’re running a small business or managing a large enterprise, the efficiency of your operations can often hinge on the performance of your computer systems. If you’ve recently upgraded…
Shaping future workforces with the human cloud
The future of work is here, and it’s digital, dynamic, and decentralized. The human cloud, often likened to the gig economy, is a pivotal force behind this transformation. As businesses…
Making Purchases Online? Here are 4 Things You (And Your Employees) Need to Do to Keep From Becoming a Prime Target for Cybercriminals
ROI Revolution estimates that e-commerce sales will eclipse $236 billion this holiday season. While that’s the most popular time for consumers to purchase online, in 2021 over $2 billion a…
How to protect yourself while online shopping this Black Friday and Cyber Monday
Introduction Cyber-crimes are becoming increasingly common, and Black Friday and Cyber Monday are prime times for criminals to strike. While online shopping can be fun and rewarding, it’s also important…
3 Things All Remote Employees Must Do to Prevent Your Company From Being Hacked
The last few years have seen countless companies going to a hybrid work model. According to a survey by Envoy over 77% of businesses have some full or part-time remote…
Vulnerability Scans and Penetration Testing
Introduction Cybersecurity is an important issue for any organization that relies on the internet or computer systems. While most organizations already have a basic level of security in place, it’s…
How to keep your business running during a crisis
No company is safe from disaster. For example, a ransomware attack, a fire, or an unplanned power outage can cause your small- or medium-sized business (SMB) to go offline and…
4 Tips to Improve Your Online Security
Introduction Online security is a topic that’s been getting a lot of attention lately. Data breaches are something you never want to happen, but unfortunately, they’re becoming more common. While…
Tips to Secure Your Email
Today, email is one of the most commonly used forms of communication. It’s quick, easy and convenient, but it is also vulnerable to attacks from hackers. Here are some practical…
Why Cybersecurity for Insurance Companies Should be a Top Priority
We need to rethink cybersecurity Cybersecurity is more than just preventing data breaches. It’s about creating a culture of security, making sure your company is prepared for any kind of…
How to secure your passwords
How to secure your passwords Generate random passwords using a password manager To make the most of your password manager, you’ll want to use a strong and unique password for…
The importance of developing a backup and disaster recovery plan
Introduction If you haven’t developed a data backup and disaster recovery plan, now is the time to do so. As we’ve seen in recent years, natural disasters like Hurricane Harvey,…
What you need to know about endpoint protection.
Introduction Endpoint security is a topic that’s rapidly gaining in popularity. With the increasing number of cyberattacks, it’s now more important than ever to ensure that your company’s data is…
How a Cybersecurity Risk Assessment Can Benefit Your Business.
Introduction What is a cybersecurity risk assessment? A cybersecurity risk assessment can help you identify potential cybersecurity threats and prioritize where to focus your security efforts. A well-designed risk assessment…
What Are Anti-Spam Solutions
Introduction Spam is defined as unsolicited commercial email. It’s the number one complaint for most internet users, and that’s why many companies have started to develop anti-spam solutions. However, if…
Game-changing business benefits of Microsoft Exchange Online
Companies traditionally use on-premises servers to host and manage their email platform. However, this can be costly and time-consuming, especially if you don’t have an in-house IT team to manage…
Why Cybersecurity is Important for Small Businesses
Introduction Cybersecurity has been a hot topic for years, but it’s always been a kind of abstract threat. Our smartphones weren’t designed with security in mind; they were designed to…
Tips for safely browsing the web
Even if your employees are only surfing the web, they are still vulnerable to various types of online threats, especially when working form home, using multiple devices, or connecting to…
3 Ways to tweak Windows 11 settings
When it comes to Windows, the goal is to minimize the learning curve. With Windows 11, you can customize just about every aspect of your experience. Whether you’ve just upgraded…
Back To School! The 4 Cyber Security Trainings You Must Do With ALL Employees
The back-to-school season is here. For your employees and children alike, this is a time to refresh the information they learned last year and ensure that they were able to…
Most commonly used terms in cybersecurity explained
There are many different IT security terms that you should be familiar with when running a business. Diving right into cybersecurity can be challenging, but learning the most commonly used…
How to secure your Android devices and business from mobile ransomware
In the past few years, ransomware has become one of the most widespread and dangerous forms of malware. This type of malicious software can infect your computer, smartphone, or tablet,…
This One Person Can Sink Your Company
It’s not just cybercriminals who hack into networks and steal data. Most business owners erroneously think cybercrime is limited to hackers based in China or Russia, but the evidence is…
How to secure Microsoft Teams
Microsoft Teams is a powerful tool that can help your workplace run more smoothly. However, with great power comes great potential security risks. In this blog post, we will discuss…
These Windows 11 keyboard shortcuts will make your life easier
Windows 11 has been around for almost a year now, and many Windows 10 users have upgraded to the latest operating system from Microsoft. There are many Windows 11 Keyboard…
Mitigating Microsoft 365 security risks
Choosing the right software and services is critical to your business’s success. And when it comes to cloud-based tools and services, Microsoft 365 is one of the best, as it…
3 Types of hackers and what they do
There are 3 main categories of hackers in the world. The big differences between these hackers have to do with their intentions and their hacking knowledge. In this blog, we…
What’s the difference between HDD and SSD?
Hard disk drives (HDD) and solid state drives (SSD) are the two main types of storage devices you should consider. When comparing the two, there are a few different factors…
Keep your data safe with these backup solutions
Your data is your business. You use data to develop marketing strategies, make inferences, manage customer relationships, and much more. For this reason, it is crucial to have backups of…
How SaaS Can Benefit Your Business
Businesses across the world rely on various types of software to streamline and improve their daily operations and the successful businesses are constantly searching for faster and cheaper ways to…
Working remotely? Follow these cybersecurity tips
Since the start of the pandemic, many businesses having been making the push towards remote/hybrid work environments. While this is a great feature for employees and allows for more flexibility;…
Use Folders to Organize Your Android Apps
It can be difficult and time-consuming to navigate through an unorganized home screen on your Android device. For this reason, some users take alternative approaches to find their apps such…
Common printer problems and how to fix them
Printers are helpful when they’re running smoothly. But just like any type of equipment, they can malfunction or encounter problems. When this happens, it can have a negative impact on…
How 5G can improve your VoIP systems
If you have ever used 5g, you may have experienced some slow or spotty areas over the last couple years . However, 5g technology is expected to spread rapidly throughout…
Up your schedule management game by using Microsoft 365’s Bookings feature
Have you found it difficult to track all your upcoming events, meetings, and tasks for the week? Microsoft 365 has a great booking feature that might just solve your problems.…
Cloud cost-saving strategies for SMBs
Over the last few years many small- and medium- sized businesses (SMBs) have made the increasingly popular transition to the cloud. However, it is important to understand what services your…
The benefits of email automation
Email marketing is a great way for businesses to gather new leads and inform their current customers about new updates. For this to be done successfully, businesses must make sure…
Personalize your Windows 11 PC with these tips
Windows 11 comes packed with many different features that allows its users to set up a number of customizable preferences to enhance their user experience. Whether it’s changing application colors…
Microsoft 365: Which plan is best for your business?
Microsoft 365 offers a few different plans and figuring out which is best for your business can be difficult. Many business owners struggle to choose the right plan for them…
What causes slow internet speeds on mobile phones?
Have you ever experienced days of slow internet connection where your device says you’re connected to the internet, but your connection is still slow? You probably have and and it…
VoIP Quality of Service: What You Need to Know When Choosing a Provider
More businesses have been making the switch to Voice over Internet Protocol (VoIP) because of its variety of benefits such as lower costs, scalability, and flexibility. However, there are many…
Helpful Keyboard Shortcuts for Windows 10 and 11 Users
Windows 10 and 11 both come with a variety of different features that help those using it complete their tasks easier. Some of these great features include some pretty cool…
Why Two-Factor and Two-Step Authentication Matter
As cyber threats continue to become more widespread, it is extremely important to ensure you’re taking proper precautions to protect your data. From our industry experience, we have learned that…
How to Remove Adware Apps From Android Devices
There are over 3.48 million applications on the Google Play Store, and with so many apps it shouldn’t come as a surprise to find out that some can be infected…
Migrate Your Unified Communications to the Cloud in 5 easy steps
Transitioning your business’s data and operations to the cloud can be a difficult task and can be especially difficult when dealing with unified communication (UC) systems. Unified Communications is the…
What’s new with MS Excel 2021 for Windows?
Microsoft Excel is an excellent tool for data management, analysis, and organization. Each update released is better than the previous version, making it a more powerful tool each time. The…
How to Pick the Best Cloud Service Model For Your Business
There are a variety of different cloud computing services and selecting the best one for your business can be challenging. In this blog, we dill go over a few different…
How to Collect Customer Data Securely and Effectively
One of the most important aspects in business today is having and collecting accurate customer data. This data can help a business better understand their audience to make predictions about…
Windows Hello makes logging in hassle-free
Biometric access used to be a thing of the future that you would only see in a James Bond movie or sci-fi movies. However, over the last decade we have…
Why an IT security audit is necessary for your business
Within the last 10 years, businesses have seen huge advancements in computer technology and this trend shows no signs of slowing down. The online business landscape has seen innovative advancements…
6 great features to consider with choosing a wi-fi router
A Wi-Fi router is a device that is used to organize the information and communication between computer networks. This device mainly operates using IP addresses to locate where the correct…
Theft of service: The dark side of VoIP
Voice over Internet Protocol (VoIP) is a type of phone system that connects to the internet to make calls, instead of the typical landline or mobile network. Many businesses have…
Microsoft Office Delve is useful for SMBs
Learn how Microsoft 365 addressed security issues with Office Delve. Microsoft 365 is a type of cloud-based productivity suite that is used by many different types of businesses. For those…
Use These Web Browsers to Secure Your Data
Web browsers are types of application software that connect you to the internet. When you request information, the browser is responsible for retrieving the necessary content from the world wide…
How does the cloud support business continuity?
Have you ever lost a pair of keys before? Or blown a tire out while driving? Maybe you carry a spare charger with you in the unfortunate event your phone…
Remove Desktop Clutter to Get More Work Done
Is your desktop unorganized and cluttered? Is it difficult for you to find the right documents in the mess of files fighting for space on your desktop? A messy home…
Why managed IT services is best for SMB cybersecurity
Businesses thrive on technological advancements and are constantly looking to upgrade their outdated tech. However, as technology continues to improve, so do the skills of threat hackers and cybercriminals. This…
How to change the location settings on Android devices
Location services on your Android device make it easier to use apps such as Google Maps, Lyft, and Uber. Using location services allows you to easily find the nearest restaurants,…
How Softphones Can Improve Your Business
As businesses continue to transition to hybrid/remote work environments, it has become extremely important for companies to have a reliable form of communication. The standard route that many businesses take…
Best laptops for remote working
If you have been working remotely over the past few years, you have probably realized that it more difficult than you originally thought it would be. From finding a good…
The newest updates in the Microsoft 365 Apps admin center
For the majority of businesses, making it through the pandemic meant relying on cloud-based solutions that had the ability to support remote work setups and connect multi locational workers. IT…
Maintain your WordPress website with these 6 easy steps
It is important to maintain your WordPress website to make sure that it is running efficiently and remains secure. Sadly, many business owners are not experienced with website maintenance and…
How dashboards can help your business grow
Dashboards are a type of business intelligence tool that allows a business to monitor and track their key performance indicators (KPIs). KPIs on the dashboard are particularly useful in making…
Turn off these Windows 11 settings to protect your privacy
Windows 11 has the ability to help its users by giving suggestions at they type and showing different ads based off their online searches. But people feel these can be…
A closer look at fileless malware
Cybercriminals have been using fileless malware to not only avoid detection from anti-malware programs but to also initiate new attacks. Fileless malware is used to penetrate trusted applications and issue…
Are Desktops or Laptops Better for Your Business?
If you are entertaining the thought of buying a new laptop or desktop, there are many factors you should consider. Deciding which is best for you ultimately depends on the…
Here’s how VoIP’s on-hold messages can benefit your business
For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without…
How does the Microsoft 365 Apps admin center empower IT admins?
As companies gradually adjust to and recover from the effects of the coronavirus pandemic, IT teams must ensure sufficient support for flexible working arrangements through cloud-based solutions. Microsoft stepped up…
Your SMB will enjoy the flexibility provided by hybrid cloud platforms
Hybrid cloud platforms are a great way to improve a business’s agility and flexibility, as they can be used to host business components in an affordable and low-impact manner. But…
Leverage business intelligence to achieve your SMB goals
Business intelligence (BI) tools used to be prohibitively expensive because they required hiring specialists to analyze business data. This is why only large companies could afford them in the past…
Should you upgrade to Windows 11?
Windows 11 is here, and many users are wondering whether they should upgrade. The new Microsoft operating system (OS) introduces quite a few nifty features, but it also has its…
The 3 Options For IT Support And How To Choose The One That Fits Your Business
If you’re a business owner or planning to open a new business, chances are you have looked into IT support options. For those unfamiliar with the world of IT support,…
Why password autofill is risky
Many people use password autofill on their web browser or password manager for convenience. The feature, however, can be used by hackers and advertisers to access user accounts and gather…
Android tablet pointers for the best sleep
Your precious Android tablet is a handy tool for you to get work done and communicate on the go. But like all electronic gadgets, your Android tablet can disrupt your…
Cut your IT costs by investing in thin and zero clients
Cutting costs is great for business, but only if doing so does not reduce the quality of your company’s products or services. You can achieve this kind of compromise in…
Use Microsoft 365 Groups Connectors to Improve Your Team
One of the biggest obstacles for many teams is how to share resources like calendars, spreadsheets, and even Microsoft Outlook inboxes. Luckily, there’s Microsoft 365 Groups, a cross-application service that…
Is Microsoft Teams or Google Meet better for your business?
Today, there’s no shortage of online communication tools for businesses to choose from, but Microsoft Teams and Google Meet are the clear winners in terms of functionality and ease of…
Keep Online Trackers at Bay Through Private Browsing
These days, it’s nearly impossible to keep your internet activities completely private. Browsers keep track of your online behavior, while some websites collect your personal information. Although these data are…
Cyber Security Is More Important Now Than Ever – Is Your Business Prepared?
Over the past few years, instances of cyberthreats have increased at an alarming rate, and they don’t seem to be slowing down anytime soon. Awareness around cyber security has certainly…
Windows 11 FAQs: What you should know about before upgrading
With an adoption rate of less than 9%, Windows 11 isn’t currently as popular as its predecessor, Windows 10. But this doesn’t mean it’s less functional. Get to know the…
Simple tips to give your home Wi-Fi a boost
More people are working from home these days, which means a fast, reliable Wi-Fi connection is vital. If all the home Wi-Fi boosting tips you’ve seen on the internet have…
Pros and cons of monitoring employees’ online activities
When people think of monitoring employees’ online activities, they typically imagine tyrannical bosses who want to make sure their subordinates are working during their shift. However, there is much more…
4 Different VoIP services you can benefit from
A growing number of businesses are shifting from conventional landlines to Voice over Internet Protocol (VoIP) systems. Doing so is allowing them to lower their communication costs, leverage advanced call…
A handy guide to keeping computers and mobile devices clean
Keeping work PCs and mobile devices clean not only encourages people to be more organized, but it also prevents glitches and downtime due to poorly maintained hardware. It also contributes…
Essential tools for remote working
The global pandemic hasn’t defeated many hard-working managers and teams. By implementing remote work arrangements, they’re meeting deadlines, collaborating on projects, and hitting business goals, all while avoiding the ever-evolving…
What are the benefits of AI to eCommerce businesses?
eCommerce sales in the United States are projected to surpass $740 billion by 2023. To keep pace with the increase in digital sales over the next year, more and more…
How your business benefits from technology business reviews
It usually takes a substantial amount of human and technological resources to manage a company’s entire IT system. This can be a challenge for many small- to medium-sized businesses (SMBs),…
3 Reasons to accept Windows 11’s TPM requirement
Windows 11 made a lot of buzz not just because of its new features but also because of its hardware requirements. For one, it requires supported devices to have Trusted…
Learn about distributed spam distraction schemes to protect your business
Distributed spam distraction (DSD) attacks are on the rise, as cybercriminals are banking on the busyness of the holidays to conduct cyberattacks in plain sight. These attacks aim to bury…
How MTD can enhance business security
Cybercriminals will stop at nothing to steal business data, and one of their go-to tactics is exploiting the vulnerabilities in employees’ mobile devices. So if you’re looking for a way…
How can you prepare your VoIP for the holiday season?
The holiday season is upon us, which means businesses will likely be bombarded with a wave of customer calls and inquiries. As a business owner, you need to make sure…
Understanding Microsoft 365 collaboration tools
There are three Microsoft 365 tools that are typically used for office communication and collaboration: Microsoft 365 Groups, Yammer, and Microsoft Teams. While these three are similar, did you know…
Here’s how to speed up Google Chrome
Google Chrome is the most popular web browser in the world with over three billion users and more than 63% share of the market. Its speed is one of its…
Why you should use a UPS for network hardware
Power outages are a major inconvenience to businesses. Even a few hours without electricity can lead to thousands of dollars in lost productivity and revenue. Fortunately, there’s something businesses like…
Disk Cleanup can make your slow PC fast again
The Disk Cleanup tool is a nifty feature that weeds out unneeded files such as cached web pages, temporary files, and deleted items in your Recycle Bin. Disk Cleanup can…
Prevent hackers from exploiting your business printers with these tips
Can business printers get hacked? The short answer is yes. Anything that connects to your business network can be exploited by malicious actors on the internet, even innocuous machines like…
How to lower data consumption on your Android device
If you use an Android device with a data plan, it’s important to be able to control the data you use on downloads. Otherwise, you could end up with a…
5 Wi-Fi issues and how to fix them
It’s difficult for businesses these days to operate without a good Wi-Fi connection. Having a fast, secure, and reliable connection enables quick response times and customer satisfaction. But what if…
Is your VoIP system being hacked?
Many businesses have switched from traditional phone systems to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But…
5 Tips to work smarter in Outlook
Microsoft Outlook comes with a raft of features that make managing your busy schedule and boosting your productivity easier. If you find Outlook’s myriad capabilities a little overwhelming, don’t worry…
4 Benefits of adopting new business technology
Business technology is constantly changing — and if you don’t keep up with innovations in business IT, you could end up being left behind by your competitors. And gaining a…
Windows 10 features absent from Windows 11
Windows 11 has an attractive new look and some of the niftiest features ever seen in previous iterations of the operating system. These include the new placement of the Start…
Why you need a VPN and how to choose the right one
Today, just installing anti-malware software and a firewall on your computer isn’t enough to keep you safe as you use the internet. Nowadays, a hacker can intercept messages sent to…
The perks of having a dual monitor system
Dual monitor setups aren’t as popular as single monitor setups, but that doesn’t mean that they’re less effective than the latter. In fact, you should consider working with two screens…
5 Vital VoIP measures to implement
Voice over Internet Protocol (VoIP) technology is a flexible, scalable, and highly efficient communication solution that more and more modern businesses are relying on. However, a large user base makes…
Hackers Are Stepping Up Their Game This Holiday Season
The holiday season has almost arrived, and more Americans are expected to turn to online shopping this year than ever before. The ongoing pandemic, combined with convenience, makes online shopping…
How does Microsoft 365 Defender fight phishing?
Phishing remains one of the top cyberthreats to businesses today. To combat such attacks, Microsoft has armed Microsoft 365 Defender with powerful cybersecurity features. Let’s take a look at some…
5 Simple tips for a successful web conversion
Grabbing people’s attention and converting them to prospective customers is the hallmark of a great professional website. To achieve this goal, you need to create a professional-looking and user-friendly site…
Ignore these outdated disaster recovery myths
Disaster recovery (DR) used to be an expensive solution that relied predominantly on tape backups. Today, cloud computing has dramatically changed the DR landscape, affording even small- and medium-sized businesses…
New enhancements that Windows 11 has to offer
Windows 11 — Microsoft’s latest operating system (OS) — boasts of improvements that are designed to keep organizations secure, support businesses with hybrid work setups, and increase users’ productivity. Let’s…
Consider these factors when choosing a new mouse
Are you looking to replace an old mouse that has gone out of style, is lacking new features, and is slowing your work down? If so, you need to pick…
Increase VoIP uptime with these tips
A reliable, efficient, and effective telecommunications system is critical to your ability to generate and nurture leads, communicate with vendors, and provide top-notch customer service. If that system were to…
Steps to implementing a proactive cybersecurity strategy
Despite the large number of cybersecurity incidents being reported every day, many businesses still fail to put adequate cybersecurity measures in place to keep their data and operations secure. If…
How much internet bandwidth do remote workers need?
While working from home, you need to have the right amount of resources and support to be productive. You need a functioning computer and sufficient internet bandwidth. But chances are,…
Top tips when selecting an MSP for your business
Technology underpins nearly every aspect of modern business processes. Managing it, however, can be complex and tedious. This is where managed IT services providers (MSPs) can help. Whether your company…
How to declutter your desktop effectively
Messy desktops are not only hard to navigate, but they can also hinder your productivity. That’s why it’s important to regularly declutter your desktop so you’re not stuck wondering where…
How to keep your email account safe
Many businesses use email to send and receive sensitive information, making it an attractive target for cyberattacks. To reduce your exposure to cyberthreats, implement the following email security measures. Use…
How to get the best out of Microsoft Word
Microsoft Word has long been regarded as one of the best document processing applications in history. And Microsoft isn’t resting on its laurels, as it continues to bring more features…
The Easiest Way To Disaster-Proof Your Cyber Security
Though no one would dispute the increasing prevalence of cyber-attacks on businesses in recent years, many small-business owners believe themselves and their business to be immune to such attacks. Broadly…
All the benefits of syncing your Android device with Google Chrome
Having a wide range of helpful features has made Google Chrome one of the top web browsers in the market today. In particular, its ability to sync data with Android…
Tips for keeping company mobile devices secure
Cybersecurity has long been paramount for businesses that utilize digital solutions, but it’s even more essential for today’s distributed workforces. As cloud and mobile technologies continue to prove their value,…
VoIP system costs that you should know about
Like all business components, Voice over Internet Protocol (VoIP) systems have costs of ownership, or the direct and indirect costs accrued by a certain service or product. Understanding your VoIP’s…
Microsoft 365 is now better poised for hybridity
To address the challenges of the post-pandemic workplace, Microsoft has added several new features in Microsoft 365 that are aimed to improve the productivity of hybrid workers. Here are some…
Hackers Behind REvil Ransomware Are Back Online
Not long after successfully attacking Kaseya the band of cyber criminals behind the REvil ransomware strain went dark. Their “Happy Blog” mysteriously went offline. It is not known if the…
Here’s why your SMB needs a business continuity plan
A variety of untoward events can disrupt the operations of small- to medium-sized businesses (SMBs), including natural disasters or cyberattacks. These incidents can cause SMBS to lose revenue, or in…
Take notes the modern way with OneNote
Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall and…
Hackers Are Pretending To be Chipotle In Poisoned Emails
Hackers Are Pretending To be Chipotle In Poisoned Emails Chipotle recently reported that an account used by their company’s marketing department had been hacked. A currently active campaign is underway…
Improve your productivity with these Chrome extensions
Google Chrome is the most popular and most used browser in the world. And because of its unparalleled speed, user-friendly interface, and powerful performance, it’s also touted as the best.…
Here’s what to remember when buying antivirus software
It’s essential to have antivirus software installed on your business computers to protect these against viruses, malware, ransomware, and spyware, among others. However, not all antivirus programs are created equal.…
Windows Turned On Default Blocking For Potentially Unwanted Apps
Microsoft made a small but significant change to Windows 10 recently as it relates to PUAs (Potentially Unwanted Apps). It wasn’t something that got a lot of press but it’s…
Enhance your Android experience with these accessories
Android devices are becoming more powerful than ever, but these compact gadgets can have their shortcomings. To improve your Android experience, you should consider accessorizing your devices. The following list…
Hackers Offering Fake Free Kindle Ebooks To Hack Amazon Accounts
Do you own an Amazon Kindle? Amazon has a warning for you if you do. Beware. Hackers are now using poisoned ebooks to delete the contents of infected Kindle readers…
Google Working On One Tap Solution To Password Issue
Internet users are notoriously bad at selecting secure passwords for the sites they frequently use that require a login. Surveys reveal that more than a third of internet users are…
BYOD vs. CYOD: Which is better for your business?
Bring your own device (BYOD) and choose your own device (CYOD) policies have been shown to enhance employees’ flexibility, productivity, and job satisfaction. If you’re thinking of adopting one of…
What you need to know about telephony DoS
Hackers launch denial-of-service (DoS) attacks to render IT systems and networks inaccessible to intended users. Large corporations’ web servers used to be frequent targets, but nowadays, every business can become…
Easy steps for sharing calendars on Microsoft 365
Sharing your calendar on Outlook is a great way to keep your team on the same page about specific events and workflows. Fortunately, Microsoft 365 makes doing so a lot…
These website design trends can take your business to the next level
Your company website’s main purpose is to create an initial impression on potential customers. And because first impressions last, your website needs to be visually appealing, responsive, and up to…
Top reasons why business continuity plans fail
In the event of a disaster, businesses must make sure that their servers and data are safe. Many companies, however, wrongly assume that merely having data backups guarantees business continuity.…
How to disable Windows 10’s intrusive privacy settings
Most tech companies, such as Microsoft, collect certain information about their users so they can provide better, more personalized experiences. However, these companies also often use the data they gather…
Here are the basics of different VoIP systems
Many businesses still rely heavily on landlines, which remain as one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital…
Increase your organization’s productivity with Workplace Analytics
Microsoft Workplace Analytics is a powerful tool that gathers data from Office 365 applications such as Word, Excel, and Outlook, gleaning insights about your employees’ performance. This solution provides a…
BYOD tips to improve security
Lax bring your own device (BYOD) policies are a growing concern for businesses. If you’re not managing your organization’s BYOD policy properly, it can pose a host of security risks…
A Flexible Partnership With IT Professionals
It’s hard to see how investing in your company’s IT services would be as incentivizing as other investments that might deliver a more tangible ROI. However, ensuring that your IT…
Reduce your PC power consumption
Nowadays, there’s a computer in almost every home and office. A typical desktop that’s switched on 24/7 for a whole year releases carbon dioxide equivalent to what an average car…
Why HTTPS matters for websites and what you need to know about it
When you visit a website, do you see a padlock icon on the browser’s address bar? That’s one of the first signs that a website is safe to visit. That…
How ready is your business for hurricanes?
As hurricanes are a common event in many areas of the United States, business owners must take steps to secure their data. In this blog, we provide steps that will…
What are the benefits of hosted Exchange?
Microsoft Exchange is one of the most utilized email server services in the world. The service typically requires additional in-house infrastructure, but many businesses use a cost-saving workaround called hosted…
Tips to keep your business data safe
Losing or compromising data can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others. And because threats to data security…
How to backup your Android files to Windows or Mac
You can’t risk losing important files on your Android phone, whether they be treasured family photos or detailed client notes. It’s best to be prepared for the worst and back…
Productivity-boosting tips for PC users
Business gurus emphasize the importance of time management and taking breaks to improve one’s productivity and avoid burnout. But aside from motivating yourself to work efficiently, you can also use…
How AI can shape the future of VoIP
Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational…
Safeguard your Microsoft 365 data with these tips
Because Microsoft understands the value of business data and the costs associated with data loss and theft, the technology company offers powerful security tools for Microsoft 365 subscribers. However, for…
How to ensure you’re browsing the web safely
Protecting business data becomes more challenging when a company has a distributed workforce using different devices that are connected to different networks. Even when they’re only browsing the internet, workers…
Beat The Heat! How The Dog Days Of Summer Can Wreak Havoc On Your Technology
The dog days of summer are here, and it’s hot out! Homeowners and business owners alike are bracing for their upcoming power bills as they run their air conditioners around…
Investing in new IT? Avoid these 5 mistakes
If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost…
Make your hardware last longer with these tips
Hardware management may seem daunting to many, due to the constant changes and developments in the world of tech. But computer upkeep is simpler than it seems. Make hardware management…
Cybersecurity terminology you need to know
Do IT security terms like “phishing” and “intrusion protection” sound extremely foreign to you? If so, it’s time you familiarize yourself with these and other common cybersecurity terms. By learning…
PowerPoint Presenter Coach: New platforms, more feedback
Presenter Coach was one of the artificial intelligence-based features introduced in PowerPoint’s 2019 software update. It helps you give more effective in-person and virtual presentations by providing you with feedback…
The benefits of a cloud-based ERP
Businesses seeking to integrate their various systems may be intrigued by a cloud solution. An increasingly popular cloud solution for small- and mid-sized businesses (SMBs) is enterprise resource planning (ERP).…
How a cloud-based OMS can help eCommerce businesses
Cloud-based order management systems (OMS) have plenty of useful features that can help any eCommerce business boost their sales. But this is just one of the many advantages these tools…
Follow these steps to remove ads in File Explorer
Seeing ads while browsing the internet is normal, and many people are used to it. But others prefer seeing as few ads as possible. Windows 10 users may be particularly…
VoIP for SMBs: Hardphones or softphones?
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between its two types: traditional desk phones (hardphones) or software-based…
Defend your business from these 5 types of hackers
“Know thine enemy” — it means to get to know them and their motives. In this blog, we take a close look at the five types of dangerous hackers, what…
Level up your Excel skills with these tips
Microsoft Excel’s new features now make it easier than ever to process data and present information visually. Level up your spreadsheets with the tips below: Take advantage of Ideas in…
How virtual reality helps small- and mid-sized businesses
Many people associate virtual reality (VR) with gaming, but its applications don’t stop there. You might not know it, but the immersive sensory experiences VR can provide are helping businesses…
Handy tips to declutter your Windows 10 PC
If your computer is cluttered with unused apps, error logs, and bloatware, it’s not going to run optimally. This, in turn, could slow you down at work and bring down…
Hosted Microsoft Exchange: What you need to know
Many businesses rely on at least one server — typically Microsoft Exchange — to host their email platform. Some companies, however, don’t have enough room on-site for a server. Hosted…
5 Security issues to look out for
Cybersecurity is a constant battle, but there are significant steps you can take to keep your IT defenses strong and effective, one of which is to increase your knowledge of…
Is Your Cyber Security Policy (Or Lack Of One) Leaving You Wide Open To Attacks?
Every business, big or small, should have a cyber security policy in place for its employees. Employees need to know what’s acceptable and what isn’t when it comes to all…
Choosing the ideal VoIP system
Communicating with people via tablet, mobile phone, or laptop has never been easier. Thanks to progressively faster and more stable internet connections, Voice over Internet Protocol (VoIP) services have become…
Avoid these mistakes for a successful Microsoft 365 migration
With over 200 million monthly active users worldwide, Microsoft 365 is a powerhouse in the productivity tools market. It combines all the products and services your team needs to get…
Make sure you’re using these Firefox features
Firefox is a versatile and feature-rich browser, and there are worthwhile improvements with every new version. If you’re among those who prefer Firefox over other popular browsers like Google Chrome,…
Configuring Windows 10 on your laptop
If you just bought a new laptop, then it probably has Microsoft’s Windows 10 operating system pre-installed. Windows 10 is packed with some interesting features you can fully maximize by…
RJ2 Perspective – March
What are the advantages of Hosted PBX and VoIP compared to the phone you are currently using? Written by: Andrew Francis, Marketing Coordinator The communications industry is undergoing an…
Struck by ransomware? Try out these decryptors to recover your data
There are several ransomware decryptors now, thanks to communities of white hat hackers concerned about increasing ransomware attacks worldwide. While some of these decryptors do come with a price, the…
Security tips for your Android device
Android devices are prone to thousands of mobile malware and other security risks. The good news is that you don’t need advanced technological know-how to protect your Android phone or…
The importance of Quality of Service in VoIP
Voice over Internet Protocol (VoIP) has become the top communication system of choice of many small- to medium-sized businesses. While there are many vendors that offer different VoIP packages with…
Improve your PowerPoint skills with these tips
Office workers are far too familiar with slideshow presentations that are either more soporific than cough medicine or are horrible time sinks that make them miss their deadlines. To avoid…
Secure your data in the cloud
Data breaches are a common occurrence in today’s business environment. While many businesses have turned to cloud applications for better productivity, scalability, and savings, some business owners worry that the…
Make your desktop clutter-free with these tips
Filling your desktop with shortcuts to files and applications may seem practical because it lets you quickly access what you need. But when more than half of your desktop screen…
Boost your cybersecurity with security audits
Are your organization’s cyber defenses enough to protect it from a cyberattack? Unfortunately, just incorporating the latest antimalware software or firewall to your system won’t guarantee your company’s safety. Conducting…
Decrease printing costs in 5 easy ways
You may think that your printing expenses aren’t a major concern, but mismanaging these may result in a bloated IT budget that’s composed mostly of hardware, supply purchases, and equipment…
Improve your information systems with unified communications
Nowadays, integrated tech is cheaper and more reliable than ever. It’s a great way to graduate from piecemeal business solutions that often conflict with one another and bring about more…
Better business forecasting with Power BI for Microsoft 365
Wouldn’t it be nice if there was an application that could help predict risks and opportunities for your business products or services? Microsoft has turned this concept into reality with…
The 3 primary cloud service models and how they differ
The many benefits of cloud computing enable businesses to easily manage workloads, obtain valuable insights from massive amounts of data, and gain a competitive advantage. But with the many different…
Back up your data with these four storage solutions
Businesses rely heavily on data for their daily operations. They use it for everything, from building client relationships to developing marketing strategies and so much more. But without data backups,…
5 Useful tips for speeding up Windows 10 updates
Windows 10 updates come with security patches, new features, and other performance improvements, so it’s critical that you install them as soon as they become available. Unfortunately, downloading the necessary…
Better internet security: Easy as 1, 2, 3
The internet is not such a bad place to be in — for as long as website owners do their share in keeping it safe for their visitors. Here are…
How to remove adware apps from your Android device
Zscaler recently reported that 17 adware apps in Google Play were downloaded over 120,000 times. These apps display unwanted advertisements on your device and collect marketing-type data about you, generating…
3 Questions You Should Ask Any IT “Expert” Before Letting Them Touch Your Computer Network
There are seemingly countless IT service providers to choose from these days, and it can be challenging to tell one from another. However, not all IT service providers are created…
What’s causing your mobile phone’s slow internet?
It’s normal to expect your mobile device’s internet browser to be lightning-fast. When it’s not, you might automatically think it’s because you haven’t updated your device’s OS or the browser…
5 Tips to successfully migrate UC to the cloud
If you want to improve your business’s agility, security, flexibility, and efficiency, you should consider moving critical systems and functions to the cloud. Your unified communications (UC) systems ought to…
A look at Office Delve
Many small- and medium-sized businesses (SMBs) have started using Microsoft 365 to enhance their processes and productivity. This means the amount of data created by Microsoft 365 is growing, posing…
Biometrics authentication is the way to go with data security
Data loss is a bigger concern than ever nowadays, as cyberattackers are getting creative with their breaches and exploits. So it’s a smart choice to add layers of security —…
How To Enable Remote Work Without Exposing Your Entire Business To Cybercriminals
A record number of businesses said goodbye to the traditional in-office work model in 2020. They embraced the remote work model as they adapted to the new COVID-19 reality. It…
How to collect customer data effectively
Businesses have more access to customer data these days, thanks to customer analytics tools being more affordable and powerful than ever. However, a lot of data is unnecessary and can…
PC running slow? Clean up your hard drive with this handy tool
If you’re like most people, you want a computer that’s fast and powerful. But when your device is bogged down with unused files and outdated programs, you can’t use it…
Fix these business security flaws now
As businesses have become more reliant on technology, they’ve also become a prime target of cybercriminals. If you want to protect your organization from cyberattacks, make sure your cybersecurity system…
Picking the right office Wi-Fi router
Selecting a Wi-Fi router, much like selecting any other piece of equipment for your business, can be a complicated task. The sheer variety of models available can make it difficult…
Why dashboards are vital tools for your business
People are visual creatures, which means we interpret visual data better than written words. That’s why most businesses turn to dashboards as a business intelligence tool to present data in…
An excellent update to Microsoft Excel
It’s difficult to create budget plans, data entry records, and financial information without a productivity tool like Microsoft Excel. Over the years, it’s been a staple in most offices because…
How to prevent VoIP theft of service
Voice over Internet Protocol (VoIP) phone systems allow users to make and receive calls using the internet instead of traditional phone lines. This presents many advantages ranging from better call…
Windows 10 features you need to know
Configure Windows 10 to suit your needs with the following tips. These will help raise productivity and improve your overall user experience. Night light This feature lets you reduce the…
Why you shouldn’t use public charging kiosks
Smartphones have become a vital part of modern life. And as we spend more time on these gadgets, the likelihood of needing to recharge them while on the go increases.…
How to check if an Android app is safe to install
Android devices are among the most popular devices on the market today. With a wide variety of features and designs, users have an abundance of choices. Not only that, but…
What is the difference between HDD and SSD?
The standard hard disk drive (HDD) has been the predominant storage device for desktop computers and laptops for a long time. However, computers with solid state drive (SSD) technology are…
VoIP systems keep callers on the line
Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving…
Finally Shed The Old This Year – It’s Costing You Much More Than You Think
When was the last time you updated your technology? Between your hardware and software, if you are still doing business on older technology, you could be putting yourself at risk,…
How to choose the safest web browser
The internet is a Wild West of sorts. One can never know what kind of cyberthreat they’ll come across. This is why businesses should use secure web browsers to keep…
How do Microsoft 365 Groups connectors work?
The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and…
Why small businesses should consider business intelligence
For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue.…
Upcoming Windows updates and services in 2021
Microsoft is set to release major improvements for Windows 10 in 2021, along with new services designed to enhance performance, accessibility, and user experience. Let’s take a look at what…
Two-step and two-factor authentication: What’s the difference?
Every business should have a strong cybersecurity posture to keep cybercriminals from infiltrating their network. One way to do this is by implementing a strict authentication process using two-step or…
Choosing the right computer for your small business
With the rise of eCommerce and remote working, the importance of computers in business has never been more apparent. But what kind of computers does your small business need? Should…
Business communications: Teams or Meet?
Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the…
Clean IT up: Emails, chats, and files in one app
It can be overwhelming to have several windows open to manage your company email, chats, and any cloud storage just to perform your daily tasks. Microsoft Teams helps streamline the…
What you need to know about web hosting
Businesses need to have an online presence, especially in a pandemic-ridden environment. Creating an online presence usually starts with building a website, but to access your website on the internet,…
Why you need a MSP for Cybersecurity
With the prevalence of cyberattacks on companies of all sizes these days, businesses cannot afford to relegate cybersecurity to the bottom of their budget priorities. When it comes to cybersecurity,…
Exciting new features in the Windows 10 October 2020 Update
In the past few weeks, Microsoft has rolled out the Windows 10 October 2020 Update. Also known as Windows 10 version 20H2, the latest update to the popular operating system…
How to disable Android location settings
When using an Android smartphone for the first time, users receive a prompt from apps like Google to enable location services. Users may decide to accept it because it’s convenient…
4 Critical Cyber Security Protections EVERY Business Must Have In Place NOW To Avoid Being Hacked
Did you know the average website is attacked 94 times every day? As cybercriminals become better equipped with more advanced technology, that number will increase. Small-business websites (and small…
Are you sufficiently cooling your servers?
Today, many businesses rely on servers for their day-to-day operations. If your servers are hosted locally, you should be aware that proper temperature control plays a vital role in keeping…
Staying competitive using VoIP phone systems
VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realize its full potential. This in part due to a…
What’s new in the Microsoft 365 Apps admin center
The shift to remote work has not been easy, especially for IT administrators. After all, they’re in charge of supervising and securing workflows, devices, and software to ensure optimal user…
Benefits of hybrid clouds for SMBs
Cloud solutions today are more secure, flexible, and cost-effective than ever before, which is why they have become indispensable for many small- and medium-sized businesses (SMBs). And thanks to hybrid…
The pitfalls of business continuity planning
If your managed IT services provider has been using the same business continuity plan (BCP) for years, your organization may be in trouble. BCPs should continuously be updated so you…
Windows 10 makes backing up files easy
To any business, ransomware means trouble. From operational disruption and revenue loss to total shutdown, it spares no aspect of the company. That’s why it’s wise to regularly back up…
How to be proactive with your cyber defenses
It is good to have an IT team and/or a third-party partner like a managed services provider (MSP) that helps keep your company protected against cyberthreats. It is even better…
Tips on how to choose the right mouse
Have you been feeling some discomfort in your mouse-clicking hand lately? Have you been using that mouse for several years now? If you have, then it’s time to consider a…
How to tighten your VoIP systems’ security
Few companies today would survive without effective, cost-efficient collaboration tools like Voice over Internet Protocol (VoIP) solutions. But like any piece of technology, VoIP systems are fast becoming an easy…
Microsoft 365 features that prevent phishing
Over the years, Microsoft has built a reputation as a provider of powerful and intuitive tools that enhance efficiency and productivity. The company is also continuously taking steps to protect…
Optimizing website images for SEO
Small- and medium-sized businesses (SMBs) are often tempted to relegate their search engine optimization (SEO) analyses to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately,…
Here are 4 ways your business can get ahead of the tech curve
The key to finding competitive advantage is by embracing innovation. So no matter how trivial or whimsical a technological development may seem, you’ll want to keep an open mind about…
Making This One Mistake With Your Computer Network Could Put You Out Of Business
How do you handle network issues? If you’re like most small businesses, you wait until something breaks or goes wrong before getting an IT services company on the phone. At…
Windows 10 versions: How are they different?
Buyers are not short of choices when it comes to Windows products. Apart from the long list of apps available in the Microsoft Store, there are also multiple options for…
Reduce data usage on your Android device
Letting mobile data consumption go unchecked can cause serious problems, such as slower connections and a decreased battery life. This is on top of expensive fees that you will incur.…
Perks of using dual monitors
While dual monitor setups aren’t as popular as single monitor setups, you should consider working with two screens since doing so has a lot of advantages. Let’s take a look…
10 Tips for Staying Safe Online
Overlooking your company’s online well-being can be a crucial mistake that can cost your business both financially and legally. Luckily, the experienced team of cybersecurity experts at RJ2 have your…
How to Handle Malicious Emails: 9 Tips to Help Protect Yourself
RJ2 Technologies has the tools and expertise to protect your business from malicious emails. Below are some suggested guidelines to help protect yourself against these threats when suspicious mail arrives…
Tips to avoid VoIP downtime
Calamitous events such as wildfires and Category 5 hurricanes can happen at any time. If your company’s tech infrastructure isn’t prepared to weather these, it can put you out of…
Make the most out of Microsoft Word with these tips
Microsoft Word remains the word processing software of choice for businesses large and small. With Word, you can create a wide variety of documents, from reports to invoices to brochures.…
5 Useful tricks to cut your cloud costs
Business owners need to be aware that there are certain unexpected costs associated with the cloud. These costs may not add up to much at first, but they can eventually…
How automation boosts your small business’s marketing
A solid marketing strategy can make a business profitable. Unfortunately, in the past, not all small businesses were able to spend a huge amount of their budget on marketing. With…
7 Tips on customizing your Windows 10 PC
Getting tired of looking at the same old interface of your Windows PC? That’s not a problem with Windows 10. Here are some of the many ways you can customize…
Surefire ways to protect your email account
If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful…
How to extend your laptop battery life
One of the top considerations in choosing where to work with your laptop is the availability of a power socket. If you are not lucky enough to find an available…
How much does a VoIP system really cost?
If you’re in the market for a Voice over Internet Protocol (VoIP) phone system, you’re bound to come across solutions with similar features and add-on services. Some may offer a…
Groups, Yammer, and Teams: When should you use them?
While most Microsoft 365 apps serve a particular purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are a…
The #1 Mistake Your Employees Are Making Today That Lets Cybercriminals Into Your Network
We all make mistakes. It’s a fact of life. But as we all know, some mistakes can have serious and lasting consequences – especially when it comes to business, cyber…
5 Website conversion essentials
Need a website that’ll convince people to sign up or buy your product? The solution to conversion is simpler than you think. Here are five easy website essentials that will…
4 Things to consider before selecting an MSP
Incorporating technology into business operations can be challenging given its complexity and constantly evolving nature. Many companies simply can’t keep up — this is why many of them are turning…
A little desktop tidiness goes a long way
You may have the habit of putting apps and files that need your immediate attention on your desktop, but not of deleting or moving these to their proper folders when…
Watch out for distributed spam distraction
A lot of people get a handful of spam in their email inboxes every day. While spam can be a nuisance, it only takes a few minutes to delete or…
How to rid your Android devices of malware
As much as Google tries to keep their products safe and secure, they’re not immune to malware. If a malicious software infiltrates your Android operating system, it can compromise the…
Optimize your new laptop with these tips
Laptop computers aren’t cheap, so you’d want to make sure you get every bit of performance for your buck. Bear in mind that they may not be set up to…
Improve VoIP communication by troubleshooting common issues
Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones, and businesses are quickly adopting it. However, transitioning without a plan can cause a range…
Simplify your email management with these Gmail tricks
Many Gmail users find the email service to be convenient and reliable, but they’ll be surprised to learn that the following hacks can make for an even better Gmail experience.…
Don’t believe these disaster recovery myths
Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply.…
Why the new Microsoft Edge is worth using
Microsoft recently released a more stable version of its web browser, Microsoft Edge, which the company rebuilt from scratch. If you’re in the market for a new and high-performing browser,…
Think your password is secure? Think again
The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe — using a combination of letters, numbers, and special characters. The NIST…
Have you updated your firmware yet?
When was the last time you checked if the firmware of your gadgets are up to date? If it has been a while, then you need to do so right…
5G is set to take VoIP to the next level
Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so.…
Sneaky Ways Cybercriminals Attack Your Network
And What You Can Do To Prevent It NOW If you own a small business, your business is a target for hackers. According to a report by 4iQ, a cyber…
Maximize your efficiency with these Outlook tips
Countless companies prefer Microsoft Outlook over other web-based email and calendar services because of its ease of use and convenience. Aside from being handy for managing business communications and setting…
Why your business should get SaaS-y
Businesses these days need different kinds of software to streamline and improve their operations. However, a lot of small businesses can’t readily afford these software. But there is a way…
Tips to enhance your website’s look
“Don’t judge a book by its cover,” the cliche goes. But in marketing, looks /do/ matter. Take, for example, your website. It is often the first opportunity to make a…
Get a faster Windows 10 PC with these tips
Is your computer taking a lot of time to perform tasks it used to finish within seconds? Just because your unit is slowing down doesn’t mean you’ll need to spend…
Fileless malware: Are you at risk?
Over the past few years, the security industry has witnessed a rapid evolution in attack techniques, including fileless malware. Now, cybercriminals use legitimate tools and services such as existing software,…
The benefits of syncing your Android phone with Google Chrome
Most people nowadays swap between their computer and their smartphone for their productivity needs — from work to passion projects to simply running their daily lives. It’s simpler than ever…
Why NOT Investing In IT Can Cost You BIG
If you haven’t invested in IT security, then your business is at risk. These days, it’s easy to take technology for granted. It just seems like everything works so well.…
Are your mobile devices protected?
Mobile devices are indispensable. Smartphones, tablets, and other mobile gadgets play a big part in everyday processes, especially for individuals and companies that value connection and convenience. But as the…
How to choose the best VoIP system for your business
Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could…
7 Easy ways to prevent data loss in Microsoft 365
Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Microsoft 365 subscribers. But…
What private browsing can and can’t do
As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all…
Here’s how you can wow website visitors
Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and…
Ensure your privacy in Windows 10
Windows 10 helps users by giving useful suggestions as they type and by displaying ads based on their online searches. But these can feel invasive after a while. To ensure…
Guidelines on monitoring your employees’ online activities
There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide…
How to reduce IT costs with thin and zero clients
If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn’t mean you should settle for cheap…
Advantages of call recording
Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized…
Microsoft Office 365 is now Microsoft 365 Business
Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate…
What HTTPS means for cybersecurity
As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has…
Ways MSPs are empowering businesses amid a global crisis
To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers…
How to bypass the Windows 10 v2004 update block
Some PC users are being blocked by Microsoft from updating their systems to the latest version of Windows 10, the May 2020 Update. The company has acknowledged the presence of…
Researchers uncover new strain of Android malware
The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes…
Are you tracking your Android’s data use?
If you’re frustrated that you still have to deal with mobile data limitations in 2020, so are we. Sure, there are service plans that offer unlimited data, but they’re often…
How To Avoid Getting Hacked By Cybercriminals And Protect Everything You’ve Worked So Hard To Achieve
Cybercriminals are always looking for new ways to steal data and make a buck at the expense of someone they’ve never met. They don’t care if they ruin someone’s life…
Boosting home Wi-Fi with wireless repeaters and access points
Fast, reliable Wi-Fi is a business necessity, whether you’re working in an office or at home. Now that more and more people are working remotely, having good home Wi-Fi is…
What’s the difference between VoIP and VoLTE?
Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that…
What’s new with Microsoft’s update channels
Companies that use Microsoft 365 usually want the latest features of the productivity suite’s apps. However, not all companies want to receive updates at the same cadence. Whether you prefer…
How the cloud helps businesses survive COVID-19
Many businesses have been severely affected by the COVID-19 pandemic. If you want your business to survive and maintain its operational efficiency, then you need to invest in the right…
Does your company have a business continuity plan (BCP)?
Do you know why some small- to medium-sized businesses (SMBs) succeed while others fail during the first five years of operation? Poor leadership is one reason, the lack of capital…
The latest Windows 10 updates you need to know
Microsoft will roll out the latest Windows 10 update for free before the end of May 2020. Expect improvements to the operating system’s overall look and feel, thanks to some…
Secure your business printers to avoid getting hacked
To achieve foolproof cybersecurity, you must make sure that every endpoint is protected from threats. That means securing every network, every server, every computer — and every printer. Because they’re…
Cybercriminals Are Out In Full Force In Today’s Crazy Times — Here’s How To Stop Them
In the past couple of months, just about everyone has been forced to shift priorities. If you’re like many business owners, you are intently focused on pivoting your business to…
Printer troubles and how to fix them
Is your printer broken again? There could be several reasons why. From paper jams and clogged ink cartridges to driver problems and an overloaded print queue — the possibilities are…
Top 5 benefits of using softphones
Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters…
Microsoft 365: New Office 365 features for the same price
On April 21, Microsoft rebranded its Office 365 (O365) Home and Personal plans as Microsoft 365 (M365) Personal and Family subscriptions. The company’s officials describe the new bundles as “the…
The cloud: Connecting us during the COVID-19 outbreak
Governments across nearly every continent issued stay-at-home orders, which apparently slowed the spread of COVID-19. However, while these drastic measures have saved and continue to save countless lives, the negative…
Stay afloat during the pandemic: 5 useful tips
As the coronavirus disease continues to spread all over the world, more and more businesses are faced with a difficult decision: find a way to adapt to the current situation…
How to avoid issues caused by Windows 10’s April update
One of the most consistent issues with Windows 10 has been how updates are rolled out to users. Usually, the biggest problem is that updates slow computers’ performance to a…
Buying antivirus software? Consider the following points
You probably didn’t need to worry about antivirus protection before. At the office, the IT department handled it. At home, your personal setup may not contain enough valuable information to…
If You Think Your Business Is Too Small To Be Hacked…Then You’re Probably A Cybercriminal’s No. 1 Target!
In a world of rampant cybercrime, hackers thrive on the blind faith of their targets. Despite high-profile digital security breaches showing up in the news nearly every week, most people…
Why Hiring The Cheapest Computer Support Company Will Actually Cost You More
[img src=”/wp-content/uploads/sites/1613/2017/12/blog_etechtip_ap_jan_01.jpg” class=”alignright xs-aligncenter”] As anybody working in IT will tell you, the most common question we get isn’t, “Why is my computer running so slowly?” or “Why is my…