What’s new with MS Excel 2021 for Windows?

Microsoft Excel is an excellent tool for data management, analysis, and organization. Each update released is better than the previous version, making it a more powerful tool each time. The latest version, Excel 2021 for Windows, has many new additions and features that will make your job easier. Keep reading to learn how to take…

How Softphones Can Improve Your Business

As businesses continue to transition to hybrid/remote work environments, it has become extremely important for companies to have a reliable form of communication. The standard route that many businesses take is to issue company phones to their employees. This way, every staff member has  phone and a reliable form of communication. However, we have found…

How to get the best out of Microsoft Word

Microsoft Word has long been regarded as one of the best document processing applications in history. And Microsoft isn’t resting on its laurels, as it continues to bring more features for users to enjoy. Here are some productivity features you should take advantage of. Work online Don’t have the Word app on your computer, tablet,…

Rethinking the current cybersecurity landscape

As digital-based technology advances in complexity, traditional cybersecurity loses its potency, leaving many businesses vulnerable to exploitation. These unintended consequences worsen from cyberattacks which continue to increase in frequency and sophistication. Businesses of every size and industry can no longer afford to rely on obsolete security practices while the cost of cybercrime skyrocket to $6 trillion…

How AI can shape the future of VoIP

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls…