How to get the best out of Microsoft Word

Microsoft Word has long been regarded as one of the best document processing applications in history. And Microsoft isn’t resting on its laurels, as it continues to bring more features for users to enjoy. Here are some productivity features you should take advantage of. Work online Don’t have the Word app on your computer, tablet,…

Rethinking the current cybersecurity landscape

As digital-based technology advances in complexity, traditional cybersecurity loses its potency, leaving many businesses vulnerable to exploitation. These unintended consequences worsen from cyberattacks which continue to increase in frequency and sophistication. Businesses of every size and industry can no longer afford to rely on obsolete security practices while the cost of cybercrime skyrocket to $6 trillion…

How AI can shape the future of VoIP

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls…

RJ2 Perspective – March

What are the advantages of Hosted PBX and VoIP compared to the phone you are currently using? Written by: Andrew Francis, Marketing Coordinator   The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. Is the lack…

What Is Co-Managed IT? Is It Right For You?

When it comes to IT solutions, most businesses rely on one of three options. They have a dedicated in-house IT employee or team, an outsourced managed services provider (MSP) or nothing at all. There is, however, a fourth option: co-managed IT. This hybrid option gives you an on-site IT manager or a small team AND…

Here’s why you need a VPN and how to choose one

Installing antivirus software and using strong passwords are no longer considered the bare minimum in cybersecurity. With your online activities transparent to internet service providers, third parties, and hackers alike, it’s important to keep your information secure and private by using a virtual private network (VPN). Here’s why. What is a VPN? A VPN creates…