What are the advantages of Hosted PBX and VoIP compared to the phone you are currently using?
Written by: Andrew Francis, Marketing Coordinator
The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. Is the lack of a modern phone system holding your business back?
Advantages of Hosted PBX/VOIP
Traditional Legacy systems cost more up front and over time because users are reliant on their current phone system hardware. With hosted PBX and VoIP, you get a future-proofed phone system that continuously updates to provide an unmatched user experience.
Smaller Investment Upfront
With hosted PBX/VOIP, you do not need to purchase costly server hardware – servers are in the cloud and many times the phone device is rolled into the monthly fee.
Hosted PBX/VOIP is easily upgradeable, helping to expand your business communication without the need for constant technical support or rewiring.
Hosted PBX/VOIP provides a solution for your employees to work from anywhere, whether they are on their cell phones at home, or soft phones on their work computers.
Disadvantages of Legacy Phone Systems
Legacy phone systems have long been the king of the inner office telecommunications space. The increasing ease of hosted PBX, as well as the cost savings and scalability features that follow, are reshaping the market in a big way.
Traditional Legacy systems require complicated hard wiring for each phone in your office, meaning your utilizing your phone people more often for miniscule tasks.
Technology is constantly changing and innovating, so why stunt your organizations growth? Legacy systems require replacing the entire switch / server whenever you need a feature added.
Adding new employees or additional telephone lines requires new hardware, and that requires more time and money. If you expand to a new office, all your current hardware must be consistent (no wiggle room for hardware, software, wiring or phones).
The burden of locating, protecting, maintaining, and servicing hardware is a costly endeavor – one that gets more difficult as your servers, switches and locations increase. As the age of the system increases, it gets harder to find handsets, expansion cards and repair parts.
On premise systems are always proprietary and require special knowledge to program and maintain the equipment. Setting up new users, reprogramming buttons, setting up satellite offices, etc. all require extensive time due to unnecessary complexity.
Phones have come a long way from analog landlines, and many digital phone systems do not even have conventional telephony hardware. Modern businesses need a phone system that can service all their needs. Get ahead of the game and prepare your business for the future of communication.