Theft of service: The dark side of VoIP

Voice over Internet Protocol (VoIP) is a type of phone system that connects to the internet to make calls, instead of the typical landline or mobile network. Many businesses have began implementing a VoIP system and for good reasons. VoIP systems see lower costs, higher call quality, portability, softphone flexibility, and it supports better multitasking.…

How Softphones Can Improve Your Business

As businesses continue to transition to hybrid/remote work environments, it has become extremely important for companies to have a reliable form of communication. The standard route that many businesses take is to issue company phones to their employees. This way, every staff member has  phone and a reliable form of communication. However, we have found…

4 Different VoIP services you can benefit from

A growing number of businesses are shifting from conventional landlines to Voice over Internet Protocol (VoIP) systems. Doing so is allowing them to lower their communication costs, leverage advanced call features, and support remote work arrangements. If you are also looking to join the VoIP bandwagon, you might get confused by the several types of…

Is your VoIP system being hacked?

Many businesses have switched from traditional phone systems to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that’s connected to the internet, VoIP phones can be at the receiving end of a cyberattack. Here’s how you can tell…

5 Vital VoIP measures to implement

Voice over Internet Protocol (VoIP) technology is a flexible, scalable, and highly efficient communication solution that more and more modern businesses are relying on. However, a large user base makes VoIP an attractive cybercrime target, which means VoIP users face increasing risks. Here are five effective security measures you can implement to protect your business’s…