If you have ever used 5g, you may have experienced some slow or spotty areas over the last couple years . However, 5g technology is expected to spread rapidly throughout the year of 2022 says Verizon and that will have a drastic impact on Voice over Internet Protocol (VoIP) for businesses. 5g improves call speed,…
More businesses have been making the switch to Voice over Internet Protocol (VoIP) because of its variety of benefits such as lower costs, scalability, and flexibility. However, there are many different VoIP providers and packages to choose from that can make it difficult to find which is the right fit for your business. One important…
Transitioning your business’s data and operations to the cloud can be a difficult task and can be especially difficult when dealing with unified communication (UC) systems. Unified Communications is the term used to describe all the communication technologies a business uses such as video calling, softphones, messaging and collaboration tools. When the cloud migration of…
Voice over Internet Protocol (VoIP) is a type of phone system that connects to the internet to make calls, instead of the typical landline or mobile network. Many businesses have began implementing a VoIP system and for good reasons. VoIP systems see lower costs, higher call quality, portability, softphone flexibility, and it supports better multitasking.…
As businesses continue to transition to hybrid/remote work environments, it has become extremely important for companies to have a reliable form of communication. The standard route that many businesses take is to issue company phones to their employees. This way, every staff member has phone and a reliable form of communication. However, we have found…
For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without anything to do, why not have them listen to useful information that keeps them engaged? With a Voice over Internet Protocol (VoIP) system, doing this…
Today, there’s no shortage of online communication tools for businesses to choose from, but Microsoft Teams and Google Meet are the clear winners in terms of functionality and ease of use. Choosing between the two platforms can be a challenge, as both offer a robust set of features that make business communications more efficient and…
A growing number of businesses are shifting from conventional landlines to Voice over Internet Protocol (VoIP) systems. Doing so is allowing them to lower their communication costs, leverage advanced call features, and support remote work arrangements. If you are also looking to join the VoIP bandwagon, you might get confused by the several types of…
The holiday season is upon us, which means businesses will likely be bombarded with a wave of customer calls and inquiries. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. Below are a few ways to ensure crystal-clear calls.…
Many businesses have switched from traditional phone systems to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that’s connected to the internet, VoIP phones can be at the receiving end of a cyberattack. Here’s how you can tell…