Communication is crucial to business success, and Voice over Internet Protocol (VoIP) systems have changed how organizations manage their communication. For small businesses, the right VoIP system offers cost efficiency, flexibility, and scalability. In this article, we’ll guide you through important factors to consider when choosing a VoIP system, such as hosted versus managed VoIP,…
For many businesses today, unified communications (UC) is a game-changer. By streamlining communication processes, UC has the power to revolutionize business communication systems, resulting in reduced costs and numerous other benefits. In this article, we delve into the rising cost-efficiency and accessibility of UC solutions, highlighting their indispensable role for many companies. Unified communications defined…
Tired of sky-high phone bills and outdated systems? Voice over Internet Protocol (VoIP) promises clear calls, advanced features, and significant savings. But before you jump on the bandwagon, it’s crucial to understand the costs associated with owning a VoIP system. 1. Initial costs These are expenses related to getting the VoIP system. Some large corporations…
If you have ever used 5g, you may have experienced some slow or spotty areas over the last couple years . However, 5g technology is expected to spread rapidly throughout the year of 2022 says Verizon and that will have a drastic impact on Voice over Internet Protocol (VoIP) for businesses. 5g improves call speed,…
More businesses have been making the switch to Voice over Internet Protocol (VoIP) because of its variety of benefits such as lower costs, scalability, and flexibility. However, there are many different VoIP providers and packages to choose from that can make it difficult to find which is the right fit for your business. One important…
Transitioning your business’s data and operations to the cloud can be a difficult task and can be especially difficult when dealing with unified communication (UC) systems. Unified Communications is the term used to describe all the communication technologies a business uses such as video calling, softphones, messaging and collaboration tools. When the cloud migration of…
Voice over Internet Protocol (VoIP) is a type of phone system that connects to the internet to make calls, instead of the typical landline or mobile network. Many businesses have began implementing a VoIP system and for good reasons. VoIP systems see lower costs, higher call quality, portability, softphone flexibility, and it supports better multitasking.…
As businesses continue to transition to hybrid/remote work environments, it has become extremely important for companies to have a reliable form of communication. The standard route that many businesses take is to issue company phones to their employees. This way, every staff member has phone and a reliable form of communication. However, we have found…
For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without anything to do, why not have them listen to useful information that keeps them engaged? With a Voice over Internet Protocol (VoIP) system, doing this…
Today, there’s no shortage of online communication tools for businesses to choose from, but Microsoft Teams and Google Meet are the clear winners in terms of functionality and ease of use. Choosing between the two platforms can be a challenge, as both offer a robust set of features that make business communications more efficient and…