Jeff Dann is a founding partner of RJ2 Technologies, which he started in 1998 and has led as CEO ever since. He brings 40 years in engineering and IT, 25 of them running RJ2. Before RJ2, he was President and Chief Operating Officer of Pollak and Skan, overseeing twelve offices and more than 800 employees. Jeff sits on the Board of Directors of the Better Business Bureau of Chicago. He writes on security, compliance, and business risk.

What private browsing can and can’t do

As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all the websites you visit. That browsing information can also fall into the wrong hands, which is why you should consider using private browsing if you…

Here’s how you can wow website visitors

Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking…

Ensure your privacy in Windows 10

Windows 10 helps users by giving useful suggestions as they type and by displaying ads based on their online searches. But these can feel invasive after a while. To ensure your privacy and keep Microsoft’s watchful eye off your computer activity, follow these tips. Turn off personalized advertising Windows 10 assigns each user an advertising…

Advantages of call recording

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity. #1. Improve customer service One of the most important reasons why…

Microsoft Office 365 is now Microsoft 365 Business

Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate data integrity with its new Microsoft 365 product. Name change Microsoft has time and again shown that they are willing to make drastic changes to…

What HTTPS means for cybersecurity

As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has no HTTPS in its URL. If they enter their personal details on this page, they will be a prime target for identity theft without them…

Ways MSPs are empowering businesses amid a global crisis

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges. Here’s…

How to bypass the Windows 10 v2004 update block

Some PC users are being blocked by Microsoft from updating their systems to the latest version of Windows 10, the May 2020 Update. The company has acknowledged the presence of some known issues preventing the update from being installed on some PCs. Here’s what you need to know. Known issues The update block is present…