Jeff Dann is a founding partner of RJ2 Technologies, which he started in 1998 and has led as CEO ever since. He brings 40 years in engineering and IT, 25 of them running RJ2. Before RJ2, he was President and Chief Operating Officer of Pollak and Skan, overseeing twelve offices and more than 800 employees. Jeff sits on the Board of Directors of the Better Business Bureau of Chicago. He writes on security, compliance, and business risk.
IT consulting is paid advice and design work that ends in a written deliverable, which is a different thing from a managed services agreement that keeps your systems running day to day. RJ2 Technologies is headquartered in Deer Park, Illinois, has served businesses since October 1998, and works across Chicagoland, Rockford and Northern Illinois, southeastern…
For most small and mid-market businesses in the Chicago area, IT compliance comes down to three or four obligations, not thirty: whatever regulation covers your data (HIPAA if you touch health information, the FTC Safeguards Rule if you do any lending or financial services, PCI DSS if you take cards), whatever your largest customers demand…
Cyber insurance carriers now treat a short list of security controls as the price of admission: multi-factor authentication on everything (email, remote access, VPN, and administrator accounts), endpoint detection and response on every machine, backups that are offline or immutable and have been test-restored, email filtering, security awareness training, a documented patching cadence, and separated…
A SOC 2 audit asks your IT function for eight categories of evidence: user access reviews, documented offboarding, logging and log retention, vulnerability scanning and remediation, change management records, vendor and subservice organization oversight, incident response with proof it was exercised, and security awareness training records. For a Type II report, you have to produce…
Communication is crucial to business success, and Voice over Internet Protocol (VoIP) systems have changed how organizations manage their communication. For small businesses, the right VoIP system offers cost efficiency, flexibility, and scalability. In this article, we’ll guide you through important factors to consider when choosing a VoIP system, such as hosted versus managed VoIP,…
It can be extremely frustrating to experience laggy mobile internet, especially when you rely on your device for work, entertainment, and staying in touch with loved ones. But by identifying the root causes of these slowdowns, you can be a step closer to a smoother and faster online experience. Let’s first explore five common issues…
Webcam hacking has become a serious issue in recent years. Hackers can gain access to your webcam without your knowledge, allowing them to monitor your activities, record private conversations or take compromising photos or videos. This invasion of privacy can have devastating consequences for individuals and businesses alike. Fortunately, there are many settings and countermeasures…
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As the popularity of Android tablets grows in the business landscape, particularly for mobile employees, concerns around device management also increase. This guide aims to equip business owners and managers with the knowledge to effectively manage their Android tablet fleet, ensuring optimal efficiency while safeguarding company data. Do: Use separate profiles – Recent versions of…