Jeff Dann is a founding partner of RJ2 Technologies, which he started in 1998 and has led as CEO ever since. He brings 40 years in engineering and IT, 25 of them running RJ2. Before RJ2, he was President and Chief Operating Officer of Pollak and Skan, overseeing twelve offices and more than 800 employees. Jeff sits on the Board of Directors of the Better Business Bureau of Chicago. He writes on security, compliance, and business risk.
Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining…
Companies that use Microsoft 365 usually want the latest features of the productivity suite’s apps. However, not all companies want to receive updates at the same cadence. Whether you prefer to receive new app features ASAP or get them only once a month, there’s a way to customize your preferences, thanks to Microsoft’s update channels.…
Many businesses have been severely affected by the COVID-19 pandemic. If you want your business to survive and maintain its operational efficiency, then you need to invest in the right technology. Investing in the cloud will ensure business continuity while helping you save money. Ensuring continuity and efficiency with the cloud The need to stay…
Do you know why some small- to medium-sized businesses (SMBs) succeed while others fail during the first five years of operation? Poor leadership is one reason, the lack of capital is another. Another big reason is they didn’t prepare for major disruptions, such as natural disasters and cyberattacks, that can bring their business to a…
Microsoft will roll out the latest Windows 10 update for free before the end of May 2020. Expect improvements to the operating system’s overall look and feel, thanks to some design refreshes and functionality enhancements. The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the…
To achieve foolproof cybersecurity, you must make sure that every endpoint is protected from threats. That means securing every network, every server, every computer — and every printer. Because they’re easily overlooked, print devices can be exploited by hackers and used as an entry point to steal or modify data. Make sure to follow these…
In the past couple of months, just about everyone has been forced to shift priorities. If you’re like many business owners, you are intently focused on pivoting your business to accommodate today’s “new normal.” In fact, you are probably investing so much of your time in trying to retain your customers and generate new cash…
Is your printer broken again? There could be several reasons why. From paper jams and clogged ink cartridges to driver problems and an overloaded print queue — the possibilities are endless. To ease your printer-related woes, let’s take a look at common problems and how you can fix them. Paper jams Paper jams are a…
Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are…
On April 21, Microsoft rebranded its Office 365 (O365) Home and Personal plans as Microsoft 365 (M365) Personal and Family subscriptions. The company’s officials describe the new bundles as “the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop and grow.”…