Jeff Dann is a founding partner of RJ2 Technologies, which he started in 1998 and has led as CEO ever since. He brings 40 years in engineering and IT, 25 of them running RJ2. Before RJ2, he was President and Chief Operating Officer of Pollak and Skan, overseeing twelve offices and more than 800 employees. Jeff sits on the Board of Directors of the Better Business Bureau of Chicago. He writes on security, compliance, and business risk.
If your managed IT services provider has been using the same business continuity plan (BCP) for years, your organization may be in trouble. BCPs should continuously be updated so you avoid overlooking or underestimating certain issues. Not updating your BCP is just one mistake that can harm your business. Here are a few more you…
To any business, ransomware means trouble. From operational disruption and revenue loss to total shutdown, it spares no aspect of the company. That’s why it’s wise to regularly back up your business data in multiple locations, including the cloud. If your computer is running on Windows 10, you’re in luck because the operating system simplifies…
It is good to have an IT team and/or a third-party partner like a managed services provider (MSP) that helps keep your company protected against cyberthreats. It is even better to have all stakeholders be involved in preventing data breaches. Here’s how everyone can be proactive when it comes to cybersecurity. Understand the threats you’re…
Have you been feeling some discomfort in your mouse-clicking hand lately? Have you been using that mouse for several years now? If you have, then it’s time to consider a computer mouse upgrade. Your mouse should allow you to work safely with ease and efficiency. If you’re looking to buy a new mouse, keep the…
Few companies today would survive without effective, cost-efficient collaboration tools like Voice over Internet Protocol (VoIP) solutions. But like any piece of technology, VoIP systems are fast becoming an easy target for attackers. Here’s how to protect your company’s internet-based communication devices from numerous threats. What many companies don’t realize is that valuable information moves…
Over the years, Microsoft has built a reputation as a provider of powerful and intuitive tools that enhance efficiency and productivity. The company is also continuously taking steps to protect their users from today’s top cyberthreats. A great example of this is Microsoft 365, which is well equipped to combat phishing scams. Among the many…
Small- and medium-sized businesses (SMBs) are often tempted to relegate their search engine optimization (SEO) analyses to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the details you need to improve your SEO. One of the things they tend to glaze over is image optimization. Do…
The key to finding competitive advantage is by embracing innovation. So no matter how trivial or whimsical a technological development may seem, you’ll want to keep an open mind about what it can do for you. But for a small company, what does “embracing innovation” actually entail? Read on to learn more. Be an early…
How do you handle network issues? If you’re like most small businesses, you wait until something breaks or goes wrong before getting an IT services company on the phone. At a glance, it makes sense. Why pay to fix something if it isn’t broken? Sadly, this way of thinking can do more harm than good,…
Buyers are not short of choices when it comes to Windows products. Apart from the long list of apps available in the Microsoft Store, there are also multiple options for the Windows 10 operating system (OS). Windows 10 comes in different tiers — Home, Pro, and S — and each was made to address specific…