Jeff Dann is a founding partner of RJ2 Technologies, which he started in 1998 and has led as CEO ever since. He brings 40 years in engineering and IT, 25 of them running RJ2. Before RJ2, he was President and Chief Operating Officer of Pollak and Skan, overseeing twelve offices and more than 800 employees. Jeff sits on the Board of Directors of the Better Business Bureau of Chicago. He writes on security, compliance, and business risk.

Printer troubles and how to fix them

Is your printer broken again? There could be several reasons why. From paper jams and clogged ink cartridges to driver problems and an overloaded print queue — the possibilities are endless. To ease your printer-related woes, let’s take a look at common problems and how you can fix them. Paper jams Paper jams are a…

Top 5 benefits of using softphones

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are…

The cloud: Connecting us during the COVID-19 outbreak

Governments across nearly every continent issued stay-at-home orders, which apparently slowed the spread of COVID-19. However, while these drastic measures have saved and continue to save countless lives, the negative repercussions to economies, societies, and individuals’ mental well-being are enormous. Thankfully, the cloud is playing a substantial role in mitigating the effects on all three.…

Stay afloat during the pandemic: 5 useful tips

As the coronavirus disease continues to spread all over the world, more and more businesses are faced with a difficult decision: find a way to adapt to the current situation or close their doors forever. Here are some tips to help your business adjust to the challenges of the pandemic and stay afloat during these…