Do you have a Facebook account? Even if it has been a while since you last logged on there is a new threat you should be aware of. A new strain of malware called FlyTrap was used recently to take control of thousands of Facebook accounts. Yours could be next if it hasn’t been compromised…
Retailers, hospitals and financial institutions tend to be the targets of choice for the hackers of the world. Of course they’re not the only targets. The simple truth is that any company can find itself in the cross hairs of a hacker. The most recent victim is Taiwanese motherboard manufacturer Gigabyte. In addition to shutting…
Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls…
What are the advantages of Hosted PBX and VoIP compared to the phone you are currently using? Written by: Andrew Francis, Marketing Coordinator The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. Is the lack…
When it comes to IT solutions, most businesses rely on one of three options. They have a dedicated in-house IT employee or team, an outsourced managed services provider (MSP) or nothing at all. There is, however, a fourth option: co-managed IT. This hybrid option gives you an on-site IT manager or a small team AND…
Installing antivirus software and using strong passwords are no longer considered the bare minimum in cybersecurity. With your online activities transparent to internet service providers, third parties, and hackers alike, it’s important to keep your information secure and private by using a virtual private network (VPN). Here’s why. What is a VPN? A VPN creates…
