This article is meant to provide organizations with a clearer understanding of Microsoft Teams and if it is the appropriate unified communication and collaboration (UCC) resource for your business. The objective is to lay out the capabilities and benefits that Microsoft Teams gives to any industry and/or every size organization as their unified communication collaboration service.
What is UCC?
UCC stands for unified communication and collaboration. Your organization’s UCC integrates diverse communication tools in order to interact together virtually and in a cohesively seamless manner. These services include, but are not limited to the following:
- Desktop sharing
- Video conferencing
- Web conferencing
- Audio conferencing
- Voice/voicemail
- IP telephony calling
- Instant messaging
Unified communication and collaboration products include equipment, software, and the services listed above. It can also include control, management and integration of these services and channels of communication between teams and clients alike. Effective communication is the key to a successful relationship. Whether it is employee to employer, client to manager, or a group of employees at a meeting: all relationships rely on a route to establish clear communication. Because of how fast our world functions, you need reliable unified communications resources.
Why Microsoft Teams
Microsoft continues to create effective routes and channels for communication that any organization can utilize. Many applications that have been used frequently lack one of the biggest factors that organizations need: integration. Microsoft Teams is a unified communication and collaboration resource that integrates various communication channels with other applications without missing features that are offered by other tools. It brings everything into one space for your team to be (and stay) on the same page as your work continues throughout the days, weeks, months, etc. Microsoft Teams provides the following:
- Chat, calls, video
- Sharing documents, photos, & videos
- Chat history and saved meeting notes
- And so much more
Capabilities And Benefits For Your Organization
Whatever your business, cause, or organization, Microsoft Teams as your unified communication and collaboration supplies your team with structural benefits and security capabilities that are necessary. One of the major benefits that organizations are raving about is the ability to apply third-party app integration into your space. Here are other benefits and capabilities that can take your organization to the next level:
- Structured workspace
- Communication on-the-go
- Flexible and interactive meetings
- Strong team collaboration
- Sound file storage
- Templates capabilities
- Security and compliance
- Secure phone system
These features above facilitate teamwork within your workspace. Microsoft Teams allows you a singular space to use a variety of apps to communicate. Within those apps, you also have features that allow you to converse with smaller groups or one-on-one interactions with colleagues. This unified communication and collaboration can: eliminate the use of emails for internal communication, create virtual meetings with customizations allowing for deeper connections, organize meetings with external users (even if they do not have a Teams account), support remote workers with easy-to-use on-the-go communication, and the list can go on. It is easy to use, which allows for your team’s transition to be smoother. There are also new features being added regularly for better integration and further improvement. A coherent unified communication collaboration process is essential for all organizations of every size in any industry. Microsoft Teams is the equipment, software and support that ensures an optimal collaboration by using a singular platform that supplies a combination of communication methods for your daily needs.
If you want more information regarding unified communication collaboration resources that will benefit you and your organization, contact us today. Regardless of your business size, you need dependable unified communications. RJ2 Technologies can provide that to you.
