• Anywhere

Job description

RJ2 Technologies has been a leading Chicagoland MSP for over 20 years and we are looking to expand our Professional Services Department.

Senior Project Infrastructure Engineer Overview:

The Senior IT Infrastructure is a critical member of the Professional Services Team, responsible for design, install and monitoring of solutions. This member will also troubleshoot escalation tickets for Network, Infrastructure and Implemented Solutions.

  • IT support relating to technical issues involving Microsoft’s core business applications
  • Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc.
  • Ability to configure and troubleshoot network equipment including routers, switches and firewalls.
  • Provisioning and installation of hardware and software as they relate to user workstations, servers, and other IT-based appliances, etc.
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix
  • Understand processes in ConnectWise by completing assigned training materials
  • Enter all work as service tickets into ConnectWise
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry
  • Hyper V, Networking, and Firewall knowledge.
  • Proficiency in Scripting – Power Shell
  • Proficiency with managing and maintaining Cloud and Virtualization technologies such as VMware vSphere, Microsoft Hyper-V, Citrix XEN App, Citrix XEN Desktop, Azure Cloud, and AWS.

Comprehensive knowledge of:

  • Microsoft Office 365 and Microsoft Teams
  • Enterprise server security and patch management
  • Configuration and change management
  • Act as a level high level 3 escalation support for infrastructure operational and security issues.
  • Ability to multi-task and adapt to changes quickly, including re-prioritizing assignments.
  • Self-motivated with the ability to work in a fast-moving environment

Perfected Qualification:

· MSP Experience is a must

· Connectwise/Labtech Experience

· Bachelor’s degree in a technical track

· 7+ years’ experience in technical engineering

· Azure/AWS experience

· Hyper V

· Cisco Switches, Firewalls Wireless Access Points

· Strong Troubleshooting Skills

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Schedule:

 

  • Monday to Friday

 

Ability to commute/relocate:

 

  • Schaumburg, IL 60173: Reliably commute or planning to relocate before starting work (Required)

 

Experience:

 

  • Linux: 3 years (Preferred)
  • Technical support: 7 years (Preferred)

To apply for this job email your details to jaquino@rj2t.com