Eric is responsible for managing the high level of support that RJ2 Technologies’ provides to our clients. Eric works closely with the Network Operations team to ensure that services are delivered effectively and efficiently. He has a passion for increasing the satisfaction of RJ2 Technologies’ clients by developing effective methods to increase the efficiency of the support team.
Prior to joining RJ2 Technologies, Eric was the IT Manager for a large Volvo Construction dealership. During his time with the company, he refreshed the IT infrastructure which immediately increased the performance for all users and locations. Eric managed SLA’s for all tickets and kept them under the allotted threshold. Eric was responsible for vendor management for all IT services and was a trusted advisor to the CFO and CEO of the company.
Eric enjoys spending time with his family, watching sports, and being an active member with his alma mater’s football team. Eric earned his BS in Computer Science from Saint Xavier University where he currently acts as the technical advisor to the football team. Eric was a starting offensive lineman while attending the university. During his coaching tenure, the team won the university first national championship in 2011.