Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # RJ2 Technologies ## Sitemaps - [XML Sitemap](https://rj2t.com/sitemap_index.xml): Includes all crawlable and indexable pages. Managed IT services, cybersecurity and business phone systems for small and midmarket companies in the Chicago metropolitan area. Founded in 1998, headquartered in Deer Park, Illinois, RJ2 provides proactive network management, layered security, compliance-aligned advisory work and hosted voice, with technical support available 24/7/365. RJ2 Technologies is a boutique IT consulting and managed services provider, not a national help desk. Clients are typically small and midmarket businesses across the Chicago area that want an outsourced IT department rather than break-fix support. The company reports a 98% client retention rate. Contact: (847) 303-1194 for general enquiries, (847) 303-1193 for the 24/7 technical support line, sales@rj2t.com for new business. Headquarters at 21660 W. Field Parkway, Deer Park, IL 60010, open Monday to Friday 8am to 5pm Central. Engineers working downtown use a drop-in space at 333 S. Wabash Ave., Suite 2700, which is a working space rather than a staffed office. The downtown line is (312) 800-8333. Leadership: Jeff Dann, Founder and CEO. Shawn Meyer, Director of Professional Services. Maredith Splendoria, Vice President of Administration. ## Services - [Managed Services](https://rj2t.com/services/managed-services/): Fully managed IT for Chicago-area businesses, with 24/7 monitoring, proactive patching, help desk and on-site technicians at a flat monthly cost. - [IT Support](https://rj2t.com/services/it-support/): Chicago-area IT support with fast response, a remote help desk and on-site technicians, available 24/7/365. - [Cyber Security Services](https://rj2t.com/services/cyber-security-services/): EDR and MDR, SIEM, zero trust architecture, multi-factor authentication and security awareness training for data protection and compliance. - [Backup and Disaster Recovery](https://rj2t.com/services/backup-disaster-recovery/): Backup, disaster recovery and business continuity planning to restore operations quickly after an outage. - [Managed Network Infrastructure](https://rj2t.com/services/managed-network-infrastructure/): Managed servers, networks and infrastructure, including monitoring, capacity planning and maintenance. - [Unified Communications](https://rj2t.com/services/unified-communications/): Business VoIP and unified communications covering calling, video and chat across channels. - [Hosted Phone Systems for Business (SkyCom)](https://rj2t.com/hosted-phone-systems-for-business/): Cloud-based hosted phone systems, offered under the SkyCom name. - [Enterprise Applications](https://rj2t.com/services/enterprise-applications/): Enterprise application support, integration and management. - [Line of Business Applications](https://rj2t.com/services/line-of-business-applications/): Support for the specialist software a business runs on, keeping it stable and maintained. - [Penetration Testing](https://rj2t.com/services/penetration-testing/): Penetration testing for Chicago-area businesses, to find what an attacker would find on your network before they do. - [All services](https://rj2t.com/services/): Index of every service RJ2 offers. ## Guides - [Managed IT Services in Chicago: A Buyer’s Guide](https://rj2t.com/managed-it-services-chicago/): How to choose a managed IT provider in Chicago, including costs, service models and what to ask, with industry notes for accounting, law and manufacturing firms. - [Cybersecurity for Regulated Industries](https://rj2t.com/cybersecurity-regulated-industries/): What financial advisors, insurance brokers and other regulated Chicago firms have to prove about security, and how to meet it. - [Frequently Asked Questions](https://rj2t.com/faq/): Answers to common questions about RJ2’s managed IT, security, support hours and service area. - [Zero Trust Architecture](https://rj2t.com/blog/zero-trust-architecture-chicago/): What zero trust means in practice and what a Chicago MSP actually builds. - [SOC 2 Compliance and IT](https://rj2t.com/blog/soc-2-compliance-it/): What a Chicago business has to produce for SOC 2 and which parts IT owns. - [Cyber Insurance Compliance Requirements](https://rj2t.com/blog/cyber-insurance-compliance/): The IT controls insurers ask for, such as MFA, EDR and tested backups. - [IT Compliance in Chicago](https://rj2t.com/blog/it-compliance-chicago/): Which compliance rules apply to Chicago businesses, including HIPAA, PCI DSS, SOC 2, CMMC, FTC Safeguards, PIPA and BIPA. - [EDR Endpoint Protection Vendors Compared](https://rj2t.com/blog/edr-endpoint-protection-vendors/): SentinelOne, CrowdStrike, Microsoft Defender, Sophos and Huntress compared for Chicago businesses. - [Multi-Factor Authentication Setup for a Small Business](https://rj2t.com/blog/mfa-small-business/): How to plan and roll out MFA without locking people out. - [Cloud Migration Services in Chicago](https://rj2t.com/blog/cloud-migration-chicago/): What a move to Microsoft 365 or the cloud actually involves, step by step. - [IT Consulting in Rolling Meadows](https://rj2t.com/blog/it-consulting-rolling-meadows/): What IT consulting covers for Rolling Meadows and northwest suburban businesses, and when you need it. ## About RJ2 - [About us](https://rj2t.com/about-us/): Company background, boutique IT consulting approach and history since 1998. - [Team](https://rj2t.com/about-us/team/): Leadership and engineering team, with biographies for Jeff Dann, Shawn Meyer and Maredith Splendoria. - [Testimonials and reviews](https://rj2t.com/about-us/testimonials/): What Chicago-area clients say about working with RJ2, and the context behind the 98% retention figure. - [Partners](https://rj2t.com/about-us/partners/): Vendor partnerships, including Microsoft, ID Agent and Mimecast. - [Careers](https://rj2t.com/careers/): Open IT and cybersecurity roles at RJ2 Technologies. - [Privacy policy](https://rj2t.com/about-us/privacy-policy/): How RJ2 handles data collected through the website. ## Support and contact - [Contact](https://rj2t.com/contact/): Phone, address and office hours. - [Support](https://rj2t.com/support/): Launch the ScreenConnect remote support client, or reach the 24/7 support line on (847) 303-1193. - [Free risk assessment](https://rj2t.com/risk-assessment/): A no-cost IT and VoIP risk assessment identifying security gaps and cost savings. ## Resources - [Blog](https://rj2t.com/blog/): IT, cybersecurity and cloud guidance written for Chicago-area business leaders. - [Resources library](https://rj2t.com/resources/): Whitepapers, articles, newsletters and company updates. - [White papers](https://rj2t.com/resources/white-papers/): Long-form technical and strategic guidance. - [Articles](https://rj2t.com/resources/articles/): Shorter practical pieces. - [Newsletters](https://rj2t.com/newsletters/): The monthly RJ2 newsletter archive. - [Company updates](https://rj2t.com/resources/company-updates/): News about RJ2 itself. ## Optional - [What to expect when selecting IT support](https://rj2t.com/what-you-should-expect-from-selecting-it-support-for-your-business/): Buyer guidance on choosing an IT provider. - [21 critical questions your IT consultant should be able to answer](https://rj2t.com/21-critical-questions-your-it-consultant-should-be-able-to-answer/): An evaluation checklist for assessing a managed services provider. - [The 7 most critical IT security protections](https://rj2t.com/the-7-most-critical-it-security-protections/): Baseline security controls every business should have in place. - [10 ways hackers get around your firewall](https://rj2t.com/10-ways-hackers-get-around-your-firewall/): Common attack paths that bypass perimeter defences. - [What is endpoint backup and why do you need it](https://rj2t.com/what-is-endpoint-backup-and-why-do-you-need-it/): Endpoint backup explained, covering ransomware, lost devices and deletion. - [State of ransomware readiness report](https://rj2t.com/state-of-ransomware-readiness-report/): Research on ransomware preparedness and its business impact. - [Critical data and network security questions](https://rj2t.com/critical-data-network-security-questions/): A self-assessment for data and network security posture. - [Managed services brochure](https://rj2t.com/managed-services-brochure-download/): What a managed services provider does and what to expect from the relationship.