How scammers launch phishing attacks via VoIP

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever. Learn why vishing campaigns are effective. VoIP makes it easy to create…

Benefits of technology business reviews

Most small- to medium-sized businesses (SMBs) don’t possess the resources to run and maintain their IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything is running smoothly, it’s important to conduct technology business reviews whenever possible. A technology business review reveals the strengths and…

Using Workplace Analytics to boost productivity

Microsoft’s Workplace Analytics uses data gathered from email, documents, calendar, and other Office 365 applications to present a clear picture of both employee and manager productivity. It’s a clear upgrade from MyAnalytics, which allowed employees to view just their own data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace…

Time to upgrade your Excel skills

With Microsoft Excel’s new features being so incredibly user-friendly, there’s no excuse to remain basic. Upgrade your skills with our three tips today! Take advantage of Ideas in Excel If you’re not sure which type of chart best tells a particular story out of a table of data, don’t worry — Excel’s artificial intelligence (AI)…

Ways virtual reality saves businesses time and money

Virtual reality (VR), the technology that immerses users in digitally created simulated experiences, is experiencing a surge in growth. There are now many more uses of VR than first realized. These include applications in academic research, engineering, design, the arts, and entertainment. It is also helping businesses save time and money. Find out how. Create…

Changes in Windows 10 update process

Windows 10 users receive regular security and feature updates for the operating system. But when such patches coincide with driver updates from Microsoft’s hardware partners, Windows 10 experiences compatibility problems. Here’s how Microsoft is addressing the issue. First, let’s distinguish between driver updates and operating system (OS) updates: Driver updates – A driver is software…

Office 365 hacking: What you need to know

With over 150 million active subscribers, Office 365 is, unsurprisingly, on top of hackers’ minds. And now, hackers are using a technique that doesn’t even require users to give up their credentials. Learn how they do it and get protected. A phishing scam that harvests users’ credentials The latest cyberattack on Microsoft Office 365 involves…